Frequently Asked Questions

What is your approach to therapy?

At JWP, we believe that good therapy is tailored to your unique needs — what clinicians call a "person-centered" approach. We work collaboratively with you to clarify your goals and determine the approach best suited to achieving them. Every member of our team brings a multicultural, psychodynamic, and cognitive-behavioral (CBT) lens to their work with clients.

Do you see straight or cisgender individuals and couples?

Absolutely. While our practice is designed to be a welcoming home for LGBTQIA+ people, many of our clients identify as cisgender and/or straight. We have found that our queer perspective actually enriches our work with straight clients and relationships, offering a thoughtful and affirming approach that benefits everyone.

How does insurance work?

If you have health insurance, we can submit claims to your provider on your behalf — a process known as courtesy billing. You will need to meet your deductible before insurance begins contributing to the cost of therapy. Once your deductible is met, you will either continue paying your fee and receive reimbursement directly from your insurance company, or pay your co-payment while your insurance covers the remainder of our fee.

Do you offer sliding scale fees?

Yes. Sliding scale pricing is available to clients experiencing economic hardship. Priority is given to trans individuals, BIPOC clients, and people with disabilities.

Is your office accessible?

Yes. Our office is located next to the West Fourth Street subway station, which is ADA accessible, and the building is equipped with an elevator.

What is your cancellation policy?

We ask that sessions be cancelled at least 24 hours in advance. Cancellations made with less than 24 hours notice will be charged the full session fee.

Can I speak with someone before booking a first session?

Of course. We are happy to offer a free 10 to 15-minute phone consultation to answer any questions you may have and explore whether we might be a good fit for you.

Do you offer in-person and virtual sessions?

Yes — we see clients both in person and virtually, and are happy to find an arrangement that fits your schedule and preferences.